The Merchandise Store – Frequently Asked Questions
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• • • You can view merchandise and place orders at our store site – store.faithriders.com. Only merchandise coordinators can place patch orders.
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You must be a member in good standing with a chapter and have an account to place merchandise orders. We do have other limited accounts (state affiliates, state coordinators, etc).
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No, you must be a F.A.I.T.H. Riders member to order merchandise.
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If you can’t get in touch with your merchandise coordinator or don’t know who is the coordinator for you chapter, please send an email for assistance.
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Once you have an account, you should use your complete e-mail address to log in. We will initially provide a default password which you may change when you log in.
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If you forget your password, just send us an e-mail. We will be glad to reset it for you. Our system will not let you reset your own password.
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If you need to change your account information (merchandise coordinator, etc), just send us an e-mail with the updated information. Please put your chapter’s name on all correspondence.
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No, we can only set up one account for each chapter.
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All orders must be paid (by credit card) when the order is placed.
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No, our system does not store your credit card information. That is more secure for you, and it also allows you to use a different card for each order if necessary.
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If you have any questions regarding merchandise, inventory, the online store, etc, just send us an e-mail.
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E-mail is the easiest way to contact me – store@faithriders.com